Terms of Service

Last updated: January 2026

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and ByteAstra Studio LLP ("Company", "we", "our", or "us") governing your access to and use of our Software-as-a-Service (SaaS) products, mobile applications, web applications, and related services (collectively, the "Services").

Please read these Terms carefully before using our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

1. Acceptance of Terms

By creating an account, accessing, downloading, installing, or using our Services, you represent and warrant that:

• You are at least 13 years of age (or the minimum age in your jurisdiction to consent to use of Services)
• You have the legal capacity and authority to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate, current, and complete
• If you are using our Services on behalf of an organization, you have authority to bind that organization to these Terms

These Terms, together with our Privacy Policy and any additional terms that may apply to specific features, constitute the entire agreement between you and us regarding the Services.

2. Description of Services

We provide cloud-based SaaS applications accessible through web browsers, mobile applications, and other platforms. Our Services may include:

• Software applications and tools accessible via subscription
• Cloud storage and data synchronization
• Collaboration and productivity features
• Customer support and maintenance
• Related services and features we may add from time to time

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our Services without notice or liability.

3. Account Registration and Security

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials (username, password, and any other authentication methods)
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account or any other breach of security
• Not share your account credentials with any third party
• Not create multiple accounts to circumvent access limitations

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

4.1 Illegal and Prohibited Activities

• Violate any applicable local, state, national, or international law or regulation
• Engage in any fraudulent, deceptive, or illegal activity
• Infringe upon or violate the intellectual property rights, privacy rights, or other rights of any third party
• Harass, abuse, threaten, harm, or discriminate against others
• Transmit, distribute, or store any material that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
• Collect or store personal information about other users without their consent

4.2 Security and System Integrity

• Attempt to gain unauthorized access to our Services, accounts, computer systems, or networks
• Interfere with, disrupt, or damage the operation of our Services or servers
• Introduce viruses, malware, Trojan horses, worms, or other harmful or malicious code
• Engage in any activity that could disable, overburden, or impair our Services
• Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code of our Services
• Bypass, disable, or circumvent any security features or protective measures

4.3 Content Restrictions

• Upload, post, transmit, or share content that violates third-party rights or is harmful, illegal, or offensive
• Upload content containing sensitive personal information without proper consent
• Use our Services to store or transmit content that exceeds reasonable storage limits
• Use automated systems (bots, crawlers, scrapers) to access our Services without our prior written consent

4.4 Commercial Use Restrictions

• Resell, sublicense, rent, lease, or otherwise commercialize our Services without our prior written consent
• Use our Services to compete with us or to build competing products
• Remove, alter, or obscure any proprietary notices, labels, or marks on our Services

5. Privacy and Data Protection

We take your privacy seriously. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key privacy commitments include:

• Data Minimization: We collect only the information necessary to provide our Services
• No Data Selling: We do not sell your personal information to third parties
• Strong Encryption: We use industry-standard encryption to protect your data in transit and at rest
• User Control: You have comprehensive rights regarding your data, including access, correction, deletion, and portability
• Transparency: We are transparent about how we collect, use, and share your information
• Security Measures: We implement robust technical and organizational measures to protect your information

By using our Services, you consent to our Privacy Policy. Please review it carefully, as it explains how we handle your information.

You are responsible for ensuring that any personal information you upload or share through our Services is done so in compliance with applicable privacy laws, including obtaining necessary consents.

6. Intellectual Property Rights

6.1 Our Intellectual Property

Our Services, including but not limited to software, applications, code, designs, graphics, logos, text, features, functionality, and content (excluding User Content), are owned by ByteAstra Studio LLP and our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your personal or internal business purposes, subject to these Terms. This license does not grant you any right to:

• Copy, modify, distribute, sell, or lease any part of our Services
• Reverse engineer or attempt to extract the source code of our Services
• Use our trademarks, logos, or other proprietary information without our prior written consent
• Remove any proprietary notices or labels

6.2 User Content

You retain all ownership rights to content, data, files, and materials you create, upload, store, or share through our Services ("User Content"). However, by using our Services, you grant us a limited, worldwide, non-exclusive, royalty-free, sublicensable license to:

• Store, host, process, transmit, and display your User Content solely for the purpose of providing our Services
• Use, modify, reproduce, and distribute anonymized, aggregated, or de-identified User Content for analytics, service improvement, and other legitimate business purposes

You represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to grant us the license described above
• Your User Content does not violate any third-party rights, including intellectual property, privacy, or publicity rights
• Your User Content does not violate any applicable laws or regulations
• You have obtained all necessary consents for any personal information contained in your User Content

We reserve the right (but have no obligation) to review, monitor, edit, remove, or disable access to User Content that we determine, in our sole discretion, violates these Terms, our policies, or applicable laws.

7. Subscriptions, Payments, and Billing

7.1 Subscription Plans

Some features of our Services may require a paid subscription. Subscription plans, features, and pricing are displayed at the time of purchase. We may offer different subscription tiers with varying features and limitations.

7.2 Payment Processing

Payments for subscriptions are processed through third-party payment processors, including:

• Apple App Store (for iOS applications)
• Google Play Store (for Android applications)
• Stripe or other web payment processors (for web applications)

By making a purchase, you agree to the payment processor's terms and conditions. We do not store or have access to your full payment card details.

7.3 Subscription Terms

• Billing Cycle: Subscriptions automatically renew at the end of each billing period (monthly or annually, as selected) unless cancelled
• Auto-Renewal: You authorize us to charge the subscription fee to your payment method automatically at the beginning of each billing period
• Price Changes: We reserve the right to change subscription prices at any time. Price changes will be communicated to you in advance and will apply to subsequent billing periods
• Taxes: Prices are exclusive of applicable taxes. You are responsible for any taxes, duties, or fees imposed by your jurisdiction

7.4 Refunds and Cancellations

Refund policies are governed by the payment processor (Apple, Google, or Stripe) through which you purchased the subscription. Generally:

• You may cancel your subscription at any time through your account settings or the applicable app store
• Cancellation takes effect at the end of the current billing period; you will continue to have access until then
• No refunds are provided for partial billing periods after cancellation
• Refund requests must be submitted through the payment processor's standard refund process

We reserve the right to offer refunds, credits, or adjustments at our sole discretion.

7.5 Failed Payments

If payment fails for any reason, we may suspend or terminate your subscription and access to paid features until payment is successfully processed. You are responsible for ensuring your payment method is valid and up to date.

8. Free Trials and Promotional Offers

We may offer free trials, promotional subscriptions, or special pricing ("Promotional Offers"). Promotional Offers are subject to the terms specified at the time of offer and may have limitations or restrictions. Unless otherwise stated, Promotional Offers automatically convert to paid subscriptions at the end of the trial period unless cancelled before the trial ends.

9. Service Availability and Modifications

While we strive to provide reliable Services, we do not guarantee that our Services will be:

• Uninterrupted, continuous, or available at all times
• Free from errors, defects, or security vulnerabilities
• Compatible with all devices, operating systems, or browsers

We reserve the right to:

• Modify, update, or discontinue any part of our Services at any time
• Perform maintenance, updates, or repairs that may temporarily interrupt service
• Impose limits on usage, storage, or features
• Discontinue features or Services with reasonable notice

We will provide reasonable notice of planned service interruptions or significant changes when possible.

10. Third-Party Services and Links

Our Services may integrate with, contain links to, or allow you to access third-party services, websites, applications, or content. We do not endorse, control, or assume responsibility for any third-party services, their content, privacy practices, or terms of service.

Your use of third-party services is subject to their respective terms and privacy policies. We are not liable for any loss or damage arising from your use of or reliance on third-party services.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE
• WARRANTIES THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT OUR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY INFORMATION, CONTENT, OR SERVICES OBTAINED THROUGH OUR SERVICES

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BYTEASTRA STUDIO LLP, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM USE OR INABILITY TO USE OUR SERVICES
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF YOUR ACCOUNT OR DATA
• DAMAGES RESULTING FROM INTERRUPTION, SUSPENSION, OR TERMINATION OF SERVICES
• DAMAGES RESULTING FROM ERRORS, OMISSIONS, OR INACCURACIES IN CONTENT
• DAMAGES RESULTING FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR $100 (USD), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless ByteAstra Studio LLP, its affiliates, licensors, service providers, employees, agents, officers, and directors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms or any applicable law or regulation
• Your violation of any third-party right, including intellectual property, privacy, or publicity rights
• Your User Content or any content you submit, post, transmit, or make available through our Services
• Any dispute between you and any third party relating to your use of our Services

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

14. Termination

14.1 Termination by You

You may terminate your account and stop using our Services at any time by:

• Cancelling your subscription (if applicable) through your account settings or the applicable app store
• Deleting your account through account settings
• Contacting us at support@byteastra.com to request account deletion

Upon termination, your right to access and use our Services will immediately cease. Cancellation of subscription takes effect at the end of the current billing period.

14.2 Termination by Us

We may suspend or terminate your access to our Services immediately, with or without notice, if:

• You violate these Terms or our policies
• You fail to pay subscription fees when due
• We reasonably believe that your use of our Services poses a security risk or may cause harm to us, other users, or third parties
• Required by law or requested by law enforcement or government authorities
• We decide to discontinue or modify our Services
• For any other reason at our sole discretion

14.3 Effect of Termination

Upon termination:

• Your right to access and use our Services will immediately cease
• We may delete or disable your account and all associated data
• All licenses and rights granted to you under these Terms will immediately terminate
• Sections of these Terms that by their nature should survive termination will survive, including Sections on Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law

You may request deletion of your data within 30 days of termination. After that period, we may delete your data in accordance with our Privacy Policy.

15. Data Export and Deletion

Upon request, and subject to applicable law, we will provide you with a copy of your User Content in a machine-readable format. You may request deletion of your account and associated data at any time by contacting us at support@byteastra.com. We will process deletion requests within 30 days, except where retention is required by law or legitimate business purposes.

You are responsible for backing up any User Content you wish to retain before requesting account deletion.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@byteastra.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute in good faith within 30 days.

16.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

16.3 Jurisdiction

Any disputes, claims, or controversies arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

16.4 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and that you will not bring or participate in any class, collective, or representative action or proceeding against us.

17. Export Control and International Use

Our Services may be subject to export control laws and regulations. You agree to comply with all applicable export and import laws and regulations. You represent and warrant that you are not located in a country that is subject to a U.S. or Indian government embargo or that has been designated by the U.S. or Indian government as a "terrorist supporting" country, and you are not listed on any U.S. or Indian government list of prohibited or restricted parties.

We make no representation that our Services are appropriate or available for use in all locations. If you access our Services from outside India, you do so at your own risk and are responsible for compliance with local laws.

18. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time, in our sole discretion. If we make material changes, we will:

• Post the updated Terms on our website with a new "Last updated" date
• Notify you by email (if you have an account) or through our Services
• Provide reasonable notice of changes when possible

Your continued use of our Services after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Services and may terminate your account.

We encourage you to review these Terms periodically to stay informed of any updates.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be severed from these Terms. The validity, legality, and enforceability of the remaining provisions shall not be affected.

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.

21. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by us.

22. Assignment

You may not assign, transfer, or sublicense these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign, transfer, or sublicense these Terms or any of our rights or obligations hereunder without your consent, including in connection with a merger, acquisition, or sale of assets.

23. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, labor disputes, internet failures, cyberattacks, government actions, or pandemics.

24. Contact Information

If you have questions, concerns, or requests regarding these Terms, please contact us:

ByteAstra Studio LLP
Email: support@byteastra.com
Office Address: Bangalore, Karnataka, India
Registered Address: Lucknow, Uttar Pradesh, India

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Effective Date: January 2026
Last Updated: January 2026
Version: 1.0
Governing Law: Laws of India
Jurisdiction: Bangalore, Karnataka, India